We take our customer care very seriously. Please feel free to contact us with any questions about Kool Kennel, ordering, shipping, or anything that we may help you with.
E-mail:
For product information or assistance, please fill out the following form.
We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. Kool Kennel customers may also use our toll free telephone support center to contact a service representative during regular business hours.
Telephone:
Customer Care Center
1-800-823-5402
Monday to Friday, 8:00am to 5:00pm (EST). Saturdays, Sundays, and federal holidays, please leave a message. We will contact you within 24 hours of the first business day.
